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Buy nowInvoices that are three days past due are showing as Almost Due and not Overdue, so they won't email together. I have checked the due date, and even on the Almost Due page it shows "days overdue = 3). How can I resolve this?
Solved! Go to Solution.
I resolved this myself. There is a setting in Preferences > Reminders where you set how many days you want after or before you want to be reminded of those invoices. I changed Past Due Invoices to 1 day and Almost Due Invoice to 0. This changed which invoices showed up in those categories in the Collection Center.
Run the Verify/Rebuild Data utility. Any error messages?
Hello there, coloradoperkins. I recommend using the Verify and Rebuild tool, as the almost due status appearing on your past-due invoices is a minor data glitch. It will help identify the root cause and restore the status of your invoices.
Also, please share a screenshot of the details so we can review them and provide you with targeted solutions.
To proceed, let’s verify your company data:
After that, rebuild your company file:
Review this article for detailed guidance: Verify and Rebuild Data in QuickBooks Desktop.
You can reply below if you have additional concerns. We’re here to help.
Ran a verify and rebuild, no error messages. Invoices now 7 days past due still showing on the "Almost Due" screen.
Ran a verify and rebuild, no error messages. Invoices now 7 days past due still showing on the "Almost Due" screen.
Hi, colorado. I hear your frustration. The best way to get this moving is to connect with our live support team. They can look into why the status isn't updating correctly and assist you in getting those batch emails back on track.
You can revisit this thread if you have follow-up questions.
How big is your file size? > 300 MB?
I resolved this myself. There is a setting in Preferences > Reminders where you set how many days you want after or before you want to be reminded of those invoices. I changed Past Due Invoices to 1 day and Almost Due Invoice to 0. This changed which invoices showed up in those categories in the Collection Center.
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