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Level 1

QB Desktop for Mac moving to new computer and need to upgrade

I am running QB2016 for Mac on my iMac, OS Mojave. I now have a new computer that runs OS Catalina, and I know I need to upgrade. I don't want an online subscription, but new software. My questions are: 1. which version to upgrade to? and 2. what order do I do things to get the new one working? If I put an upgraded version on the old computer, will I be able to move to the new? Thanks so much.

4 Comments
Moderator

QB Desktop for Mac moving to new computer and need to upgrade

It's great to see you here, @LLR911,

 

Allow me to share some information on how you can upgrade your software.

 

Regarding your first question, you can use the Desktop for Mac 2021 edition. It requires a minimum of MacOS X v10.15 (Catalina) to work.

 

For your second question, see this link to verify the system requirements you need: QuickBooks Desktop for Mac 2021 System Requirements


While the 2016 and 2021 versions doesn't have the same system requirements, installing the upgraded file might not work on the old PC. All you need to do is to create a backup copy of the old company file, then restore the data onto the new computer.

 

The steps to restore backups in a Mac file are listed in this article: Restore your backup company file for QuickBooks Desktop for Mac

 

Just a reminder, when upgrading QuickBooks 2016, you must first restore it to a file that is 3 years higher. This means that you will need to restore the backup to a Mac 2019 file, create another backup copy there, and then restore it to 2021 (2016 > 2019 > 2021).

 

To get help extract data from the 2016 file and assist you with the upgrade, tap this link to start a chat with a live rep: QuickBooks Desktop for Mac chat

 

Kindly post here again if you have any additional questions about the upgrade. I'll be more than happy to assist you. Have a nice day!

Level 15

QB Desktop for Mac moving to new computer and need to upgrade

@LLR911 

QBD Mac 2019 and 2020 supports Mojave. If you are able to find the license on marketplaces, you may try installing it on your old Mac.

Level 1

QB Desktop for Mac moving to new computer and need to upgrade

I am planning to do the same, move from 2016 to 2021 and to a new computer.

Should I install 2019 on the new compluter, upload the 2016 QB file to that, then install 2021 and upload again??

Thank you

QuickBooks Team
QuickBooks Team

QB Desktop for Mac moving to new computer and need to upgrade

Thanks for checking in with us, dspurr.

 

Yes, we'll need to restore the backup copy to a Mac 2019 file and create another backup copy there. Then restore your backup company file for QuickBooks Desktop for Mac 2021. If you need further assistance about this one, please reach out to our Technical Support Team. they'll pull up your account in a secure environment and help you with this one.

 

You may send a message via chat, call us at a time convenient to you, or we’ll get in touch with you instead. To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. See our support hours and types for more details about this one. Here's how to reach them: 

  1. Click this link: https://help.quickbooks.intuit.com/en_US/contact.
  2. Select QuickBooks Mac Desktop
  3. Click the hyperlinked Company file
  4. Scroll down to the page and click the Get Phone Number button. 

Feel free to visit our Install, upgrade, and register page for more insight about managing your company files. 

 

I'd like to know how things going after contacting our support agent, as I want to ensure this is resolved for you. Feel free to reply to this post and I'll get back to you. Take care always.

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