QB Desktop Intuit login demands

Hi there, Flyingkiwi.

I'm glad to see you posting here in QuickBooks Community. This is not the impression we want you to have when using QuickBooks. I'll provide information about the Online Intuit account and how your data secure Intuit.

Logging in to your Intuit account and verifying your identity helps you protect your data and your account. You'll need one Intuit account for all of your Intuit activity from QBDT, QBO, TurboTax, QBSE, etc. That said, the purpose of an Intuit account gives you the power to manage your finances across all Intuit products you use. An Intuit Online Account is your universal user account for most Intuit sites. It allows you to access multiple Intuit websites and applications with the same user ID and password. Once you sign in to your Intuit Account, you can see your orders, download your products, and make some changes to your stored information. Your Intuit Account is created the first time you purchase a product or service from Intuit.

Intuit keeps your data & privacy safe and you're the only one who can access and control it anytime. It's an added security to maintain the information for each product you purchase in one place at Intuit.

For additional information, you can click this article: Manage your Intuit Account online.

Please refer to this article to see details on how One Intuit Account (OIA) Manager allows you to manage your data safely and easily: Access and manage your personal data from the One Intuit Account Manager.

The Community always has your back, so please let me know if you have other questions or concerns. I'm always here to help. Take care!

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@Flyingkiwi wrote:

I do not want my offline desktop accounting system to call your server. That is a layer of security risk that our clients DO NOT WANT. The choice was made to have standalone desktop system for added local security.

@Flyingkiwi 

It is their new policy to recent versions. I noticed QuickBooks will contact server every time we are starting the application. You may choose only to close the file, not to exit the application.

I know that, and this is totally unacceptable. I can go around the problem. But this is not a feature we have asked for and it is something that goes against the grain - when you purchase a standalone product for better security, then it wants, not just to call home, but to force you to log in to Intuit.

Bad form.

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@ChristieAnn  wrote:

Hi there, Flyingkiwi.

 

I'm glad to see you posting here in QuickBooks Community. This is not the impression we want you to have when using QuickBooks. I'll provide information about the Online Intuit account and how your data secure Intuit.

 

Logging in to your Intuit account and verifying your identity helps you protect your data and your account. You'll need one Intuit account for all of your Intuit activity from QBDT, QBO, TurboTax, QBSE, etc. That said, the purpose of an Intuit account gives you the power to manage your finances across all Intuit products you use.

 

The Community always has your back, so please let me know if you have other questions or concerns. I'm always here to help. Take care!

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But why do our users need to log in to access a local file?

That gives less account security, not more.

A standalone bookkeeping system with no salaries, taxation or any other services.

I am glad the community has my back... I am not certain Intuit has....

Good morning, @Flyingkiwi. I hope your week is going well so far.

We do appreciate hearing your feedback and I'll make sure it gets to the right people. We want your account and information to be secure, but it's also important for you to enjoy using our product. I promise Intuit values customer input just like us all here in the Community. :)

Thank you for your understanding and I hope you have a wonderful holiday season.

@Kiala_S

Thank you for escalating this now. I first brought this up om May 30 already...

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@Kiala_S wrote:

Good morning, @Flyingkiwi. I hope your week is going well so far.

 

We do appreciate hearing your feedback and I'll make sure it gets to the right people. We want your account and information to be secure, but it's also important for you to enjoy using our product. I promise Intuit values customer input just like us all here in the Community. :)

 

Thank you for your understanding and I hope you have a wonderful holiday season.

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Thanks for following up with the Community, Flyingkiwi.
 

I'm happy to hear Kiala_S was able to help. When product suggestions are submitted, they go directly to our developers for consideration in future updates. You can also submit your own feature requests while using QuickBooks.

Here's how:

1. In your top menu bar, go to Help, Send Feedback Online, then Product Suggestion....
   
2. Choose a Type of Feedback and Product Area (optional) from the available drop-down menus.
3. Enter any suggestions/feedback in your Here is my suggestion: field.
4. If you'd like, include your name/email in the My name is: (optional) and My e-mail address is: (optional) fields.
   
5. Select Send Feedback.
   

Your feedback's definitely valuable to Intuit. Please feel more than welcome to make use of this feature anytime there's a suggestion you'd like make our Product Development Team aware of.
 

You can stay up-to-date with Intuit's latest news by checking out the QuickBooks Blog.
 
If there's any additional questions, I'll be here to help. Have a lovely day!

Thank you ZachE for your input. I am surprised at so much QB input when this has been discussed as a problem for more than a year. 

My comment and thanks was not as resolution, but as a hope that Intuit take this seriously. There have been many complaints and users struggling with this.

As said before, please leave Desktop versions offline.

Regards

Mike