QB Error Message, old version of Internet Explorer

Thanks for joining our forum and letting us know about your concern, @coppens1,

All our program has a specific system requirements to ensure it functions properly. For QB 2016, Internet Explorer 11, 10, and 9 is required since it is the default browser for QuickBooks. This is the reason why it is required for every installation.

Once you have the requirements met, you can install your 2016 file in the Downloads & Updates website. See this:

If you get any null or other installation errors, you may reach out to our Technical Team for additional help. They have the tools to help download old software versions successfully so you can retrieve your files.

Here's how to contact us:

1. Go to your QuickBooks Home page, then click the Help menu at the top.
2. Choose QuickBooks Desktop Help from the drop-down.
3. Hit the Contact us icon.
   

I want to make sure you're able to retrieve your 2016 file, so let me know how the call goes. I'll be right here if you need anything else.

Thanks, it took several tries, but I was able to download the correct Internet browser.  But QB sure is quirky now!