cancel
Showing results for 
Search instead for 
Did you mean: 
LRIESBERG
Level 1

QB Errors

I am getting the following errors. I have totally rebooted my computer and it is not being used by another program (that I'm aware). When I click on OK it brings up QB but suggestions hasn't worked and so I keep clicking Ok and then finally cancel and QB will come up. Very annoying but I want to make sure it's not affecting my books. Has anyone had this happen? I've attached screen shots

 

1 Comment 1
ChristieAnn
QuickBooks Team

QB Errors

Hi there, LRIESBERG.

 

Welcome back to the QuickBooks Community, LRIESBERG. I appreciate you for performing some troubleshooting steps to resolve the issue. Also, this isn't the kind of impression that I'd like you to have while using the QuickBooks software. With this, I'll provide instructions to ensure you'll be able to sort out the error PS033 you've received.

 

When downloading a payroll update or opening a company file, you'll usually receive "QuickBooks can't read your payroll setup files. [Error PS033]" and Error PS033 is caused by a damaged file in the CPS folder. Then, this issue won't affect any of your company's data. To start resolving this behavior, you can download the latest payroll tax table if you haven't performed this yet. This is to ensure that your payroll data are up to date. 

 

Here's how:

 

  1. Choose the Employees menu and select Get Payroll Updates.
  2. Click Download entire payroll update.
  3. Select Update.

 

If the issue persists, rename the QuickBooks CPS folder. You may refer to this article to view details on how to perform the steps: PS033 error: QuickBooks can't read your payroll setup files. This also provides further solutions that require to be performed to fix the error.

 

Lastly, you may open this article to see details on how to resolve PSXXX errors codes when downloading payroll updates in QuickBooks Desktop: Fix PSXXX errors.

 

I'll be around to help if there's anything else you need about receiving an unusual error message. Just leave a reply below, and we'll take it from there. Have a lovely day!

Need to get in touch?

Contact us