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dblaes
Level 3

QB Online - popups for an online accountant

These popups are impossible.  I have Admin log ins and not external accountant for many clients and these popups are very disrespectful as a proadviser contracted to work with my clients.  Trying to navigate with them poping up in all areas of QB is impossible work with. 

 

Is there any way to turn off the popups for this service?

4 Comments 4
RCV
QuickBooks Team
QuickBooks Team

QB Online - popups for an online accountant

Let me share some information about the ads appearing in QuickBooks Online (QBO), dblaes.

 

The ads in QBO are designed to guide and suggest how to optimize your experience. Since they're affecting your navigation experience, I recommend clicking on the X or No, thanks button. This prevents the pop-ups from showing up again.

 

On the other hand, the option to turn off any pop-ups is unavailable in QBO. I recommend letting our developers know that this is something that they'll have to consider. To send feedback, please follow these steps:

  1. Click the Gear icon.
  2. Select Feedback.
  3. Enter your feedback and suggestions.
  4. Hit Next.
  5. Select Feedback for the Category.
  6. Tap Send message.

 

Feel free to visit our Manage Account page for more insight about managing your Intuit accounts.

 

If you need to take care of other things in QuickBooks, I'm with you every step of the way. Just leave a comment below and I'll get back to you. Take care always.

dblaes
Level 3

QB Online - popups for an online accountant

Unfortunately, this pop up comes up even when you x out of it and then log in again to the same pop ups - QB should have a box option to check to say don't want to see this pop up again.  Please implement, the pop ups are exhausting.

dblaes
Level 3

QB Online - popups for an online accountant

I added feedback and request others to do the same to provide some help for unnecessary, continuous pop ups

frustratedaccountant
Level 1

QB Online - popups for an online accountant

Nothing prevents these popups and banner ads from showing again and again each time u go onto a screen... My browser already blocks all popups. Go to the chart of accounts, be sold on a bookkeeper, pay a bill get an advert trying to sell u on some CC services... The SPAM is infuriating considering the monthly fee I paid.

 

This stuff needs to go in a separate section of additional services so that it doesn't interfere with ones workday, this is irritating to the point where I'm shopping for a less spammy accounting software. 

 

There needs to be a setting that lets u turn off all adverts!

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