The Basics: We are running QB:POS 18 Multistore Level.
We have two stores. Store 1 (HQ) and Store 2.
Store 1 has no actual inventory or sales; it is only for running the financial side of things.
Store 2 has the inventory and is where the sales happen.
The issue: When I have Point of Sale create a suggested PO, it comes back with order suggestions on some items that make no sense.
So here is the process: We have reorder points set for Store 2 (no reorder points for Store 1 or for the Company). I go into the suggest PO and A) set "Reorder point for which location?" to Store 2 and B) select the single vendor to reorder items from, and C) select "Bring item quantities back up to their reorder points plus 0.
Then the system suggests the PO. For most items the ordering is fine, but it will generate several order that make no sense:
Item A: Store 2 on hand QTY = 0; Store 2 reorder point = 2, POS orders 14
Item B: S2 O/H QTY = 0; S2 r/o point = 4, POS orders 7
Item C: S2 O/H QTY = 0; S2 r/o point = 1, POS orders 5
Item D: S2 O/H QTY = 1; S2 r/o point = 2, POS orders 4
Item E: S2 O/H QTY = 0; S2 r/o point = 2, POS orders 12
I first figured that Store 2 must have an open sales order or work order that was affecting the inventory. However, I've had the business partner check and double check that the Store 2 POS shows no open Work Orders or Sales orders.
When I look at the details for the individual items, they show nothing indicating any negative availability.
Although I don't know for sure, this seems to have started after we updated to 18 (and also updated our Quickbooks to Desktop Pro 2020). While we were in extremely slow mode during Covid shut down, the number of problematic suggestions was simple enough to catch. However, as things are starting to pick up, the problematic suggestions could cause some issues if they were to slip through to our vendor.
Any ideas on how to solve this issue?
Thanks.
