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kodiakbearak
Level 1

QB Pro 2020 client file crashes.

I work with 3 different clients. However, one client file keeps crashing every time I try to access any of the "written" of menu tabs. But, the icon bar works fine. I have, out of necessity, I created icons for the menu items I need to reach, but I still cannot backup the file even using the icon I added without the program crashing. Also, many times it crashes upon opening the program itself. So, I'm guessing something is wrong within the client file, but, how do I fix it? I have already re-installed the program.

2 Comments 2
Fiat Lux - ASIA
Level 15

QB Pro 2020 client file crashes.

1. Run the verify/rebuild data

2. Run the Tool Hub

3. Call and ask Intuit Data Service to fix it

4. Purchase a 3rd party file repair service.

almeidad
Level 2

QB Pro 2020 client file crashes.

I would suggest finding a 3rd party provider who can do a repair on the file.

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