QB products and services advertisement

I know a way how you can turn off the QB products and services advertisement, ddr69.

You can turn off the QB products and services advertisements through the QuickBooks Preferences. Below are the steps to complete the process.

1. Click Edit at the top menu bar and choose Preferences.
   
2. Select General from the left panel.
3. From the My Preferences, enable the option to Turn off pop-up messages for products and services.
4. Hit OK.
   

You might want to bookmark this link: Resource Hub. This will provide you with resources and videos about managing your QuickBooks Desktop account, income, expenses, inventory, and running reports.

Feel free to leave a reply below if you need more help with QuickBooks. I'm always here to help. Have a good one.

I already had the "turn of popup messages for products & services" button in preferences checked before I created my new account.  Instead of my bank register coming up when I click on it, only the advertisement comes up.  Like, my check register is not behind it, it appears like it IS the register.

I appreciate the prompt reply, @ddr69. I'll point you in the right direction for support with this concern.

Since you still experience the same issue after turning the feature off, I suggest contacting our Technical Support team for assistance. They can pull up your account info within a secure environment and investigate this matter for you. 

See this article for the steps: Contact QuickBooks Desktop support. Please take note of their operating hours, so you know when they're available. 

Drop a comment below if you have other questions about QuickBooks Desktop. I'll be around to help you out. Have a nice day!

After doing all recommended it did not clear the advertisement coming up instead of the register.  So I deleted that new one and started from beginning opening a new one to see if that would work after ToolHub and everything else. 

It worked but now from my quick access icon bar instead of going directly to the opened register, the "Use Register" box pops up first and I have to click the dropdown menu then select the account.  How can I make it open directly to the register like the other accounts on the bar?

Hey ddr69,

Thanks for stopping by in the Community. I went ahead and checked some settings and there isn't a setting for that message to be removed because you have multiple banks. Therefore,  it will ask you to choose one each time. 
 

Let me know if you have other questions. I will be here to help! I hope you have a great day.