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Hi there, @d2usher.
I can redirect you to the best support who can help you with the incorrect date that invoice sync in Autotask in QuickBooks.
I will route you to our Customer support team, as they have the tools to pull up your account in a secure environment and investigate this further for you.
I want to ensure your issue gets prioritized and addressed on time, thus I'll be providing this resource for the support hours. It contains the time on when the support is available, depending on your type of subscription. Just go to the QuickBooks section of this article for more info: Contact QBDT support.
Here's how to contact our support team:
- Go to Help (?), then choose QuickBooks Desktop Help.
- Click Contact Us.
- Enter your concern, then select Search.
- Choose a way to connect with us. Message an agent or Get a callback.
Due to the outbreak, we have limited staffing and have reduced our hours to 6:00 A.M. -6:00 P.M. PT Mon-Fri and some products will only have chat support during this situation. Rest assured, we will resume normal hours as soon as possible.
We have also another forum called Intuit Developers where you can get assistance with establishing a connection between your third-party website or applications with QuickBooks. Here you can find users, engineers, programmers and developers who are willing to share their insights and best practices with your concern.
Click this link to get routed to our developers site: https://help.developer.intuit.com/s/
If you need any help with QuickBooks, let me know in the comment so I can get back to you immediately. I'm always here to get the assistance you need with our software. Have a lovely day!
