Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Simplify payday and set payroll to run automatically on QuickBooks.Explore QuickBooks Payroll
Leslie-Moore
Level 1

QB submitted our W2's and W3 several time resulting in our employee's returns being put on hold for possible a year and they need their money. Need help ASAP.

 
1 Comment 1
Dandie_A
QuickBooks Team

QB submitted our W2's and W3 several time resulting in our employee's returns being put on hold for possible a year and they need their money. Need help ASAP.

Hello there, Leslie. Since this matter involves employees' returns being on hold, I recommend reaching out to the live payroll support team. They have the tools to check the submission history and help clear this up for your employees.

 

To determine the best time to call, please refer to Get help with QuickBooks products and services.

 

If you have any further concerns, click the Reply button. We're here to assist you!

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us