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Barrykilz
Level 1

QB won't save Invoices to PDF.

When I go to Print forms Invoices and want to create a PDF it says the name "Intuit" does not exist.  But that's the name QB gives to the file.  When I cancel, QB shows it's printing, but I have no idea where the file is being saved.

 

HELP!!!

1 Comment 1
RCV
QuickBooks Team
QuickBooks Team

QB won't save Invoices to PDF.

I've got some steps we can perform for you to save your invoices as PDF files, Barrykilz

 

Let's make sure we updated QuickBooks Desktop to the latest release so you always have the latest features and fixes. Once done, try running the QuickBooks PDF & Print Repair Tool to fix the damaged components on your PDF file. Here's how: 

  1. In the QuickBooks Tool Hub, select Program Problems.
  2. Choose QuickBooks PDF & Print Repair Tool. Then, it will take about a minute to run.
  3. Attempt to print, email, or save as a PDF from QuickBooks Desktop again.

 

We can also follow the steps in the Troubleshoot PDF and Print problems with the QuickBooks Desktop article to troubleshoot problems when printing forms in your software. If the same thing happens, let's try opening another company file to check if you're having a problem with only one file and not the program itself. Here's how:

  1. In your QuickBooks, go to the File menu at the top left.
  2. Choose Close Company.
  3. In the No Company Open window, click the drop-down arrow in the Open a sample file icon.
  4. Choose a sample file and click on it.

 

Then, try printing the invoices and saving them as a PDF again. If the problem persists, there may be damaged data on the company file you've been working with. We can run the Rebuild Data tool is built-in to fix any company file data issues. Just follow the steps and detail in this article: Fix data damage on your QuickBooks Desktop company file. We can also repair the software to fix any damaged components in the software.

 

Feel free to visit our Sales and customers page for more insights about managing your company's income and customers.

 

I'd like to know how you get on after trying the steps, as I want to ensure this is resolved for you. Just reply to this post and I'll get back to you. Keep safe always. 

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