Quick Books Support Problems

Here is my problem I have contacted both chat and have someone call me back many times and have asked this question a few different ways (1) cannot save file as PDF (2) cannot save register as PDF, (3) how do I save a PDF file, (4) how do I save a register file  as a PDF file not one of the quick books support members could answer that very basic question. I attached the chat transcript for your viewing enjoyment. 

I do want to thank the community for answering that question it took  about 1 Hr. after I posted question. (1) Go to chart of accounts select almost any account. (2) Go to reports at the bottom of window and select save as PDF from drop down menu. (3) Name file and save to anywhere you like  desktop, cloud, or any place you like. (4) you are done it will be there. It is inconceivable to me that tech support does not know this. I have attached the support chat transcript from only 2 of the most recent on this issue, I have no record of what was said to me from talking to support but it was about the same conversation as chat transcript. I even talked to support today and I told them the answer to the question as everyone can see from the transcript, also asked for a supervisor to call me on this issue we will see if I get a call back.