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larryboyd
Level 1

quickbooks and windows 10

after installing windows 10 feature update ver 2004 quickbooks fails to open with error code 1712 it mentions .net framework issue.the only way to get around it is to roll windows back to the previous version. I have multiple solutions and none work. we have intuit support try and they had no success either anyone with any suggestions?

4 Comments 4
SarahannC
Moderator

quickbooks and windows 10

Hello there, larryboyd. It looks like you've posted twice in this forum. My colleague gathered some details to resolve your concern. You can review the complete instruction from this article: Quickbooks Windows 10 feature update

 

If you have more questions to follow-up concerns, please go back here. We'll be around to assist you anytime. Goodbye for now and take care always, larryboyd.

larryboyd
Level 1

quickbooks and windows 10

we have already tried your suggestions along with intuit support and none of this has worked

AlexV
QuickBooks Team

quickbooks and windows 10

Hi larryboyd!

 

Thanks for the reply. Let me further assist you in fixing the error code 1712.

 

You'll want to repair specific Windows components cause this is also one of the reasons why you'll encounter this error. I suggest you work with an IT professional to do this. Here are the articles for your reference:

 

Also, you'll want to uninstall your QuickBooks Desktop and reinstall it in a safe mode but make sure to create a backup file first. You can find the detailed steps here: Install or uninstall QuickBooks in Selective startup.

 

I also added this link: Repair your QuickBooks Desktop for Windows. This can help you in fixing other issues when using QuickBooks Desktop.

 

Please reply again to this thread if you need additional assistance. Take care always!

Fiat Lux - ASIA
Level 15

quickbooks and windows 10

@larryboyd 

Consider upgrading your Win 10 version to 20H2 instead. 20H1 will be outdated next month. 

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