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tomrope
Level 1

Quickbooks continuously asks to REBOOT after update

I am running QB Pro 2017 on a Windows 10 computer. After a QB update today, I am getting a continuous message "Quickboos requires that you REBOOT you computer to complete the installation" I tried running the installation diagnostics tool, didn't help. so I uninstalled quickbooks, cleared out all my TEMP folders and rebooted and then re-installed. I still get the same message. My Windows 10 computer also updated to the newest enhancements on Friday. I don't know if the issue is related.

1 Comment
JenoP
QuickBooks Team

Quickbooks continuously asks to REBOOT after update

Hi there, tomrope.

 

It looks like you have already tried all the basic steps, including uninstalling and reinstalling QuickBooks. In this case, I would recommend contacting our Technical Support Team so they can double-check what's causing the issue. Here's how:

 

  1. Go to: https://help.quickbooks.intuit.com/en_US/contact.
  2. Select QuickBooks Desktop, then click Pro or Premier.
  3. Click Solving Issues and Error Messages, and then select Upgrade and Update Issues.
  4. Click Get Phone Number.

Visit us again in the Community if you have other questions. 

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