I'm working on Quickbooks Desktop 2018 (will be upgrading soon, but supposedly everything should still work until 5/31). Over the past couple of weeks, I haven't been able to get into my files. The program boots up just fine, I can enter my password, and it starts to open the file. The top menu loads (file, edit, view, lists, etc.) but every time I move my cursor over the qb window it just turns into the loading circle. I can't click on anything or move the window. Every day I open the program, let it sit for 30 minutes, close it though task manager, and try again. There's no error messages or anything, and the longest I've let it sit is over 3 hours. Everything else on my computer (windows 10 with latest updates) is working normally.
I am working at home through google remote desktop and accessing the files on an in office server. One of my coworkers is staying at the office, and he says he's able to access the files just fine.
