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jluros
Level 3

Quickbooks Desktop for Mac 2021 and My Time.app don't seem to work together

I'm trying to upgrade to Quickbooks for Mac 2021, but I can't seem to get the new version to talk to My Time.app (version 1.1f439). I can't figure it out. I've tried opening our old .imt file, which hasn't worked (it says "Please start QuickBooks and try again...You need to start QuickBooks to update your lists and submit time.") I also can't create a new IMT file, because it says "The file currently open is: None." (The word "None" and the period are in red).

 

We need to be able to use My Time, as that's how we've been tracking our time for years.

Solved
Best answer January 07, 2021

Best Answers
jluros
Level 3

Quickbooks Desktop for Mac 2021 and My Time.app don't seem to work together

Ok, I was able to solve my own problem. For anyone who uses Quickbooks 2020 for Mac and My Time for time tracking, the process is to:

 

1. Backup your Quickbooks company file (ending .qb2021) and My Time files (ending in .imt).

 

2. Uninstall My Time.app version 1.1.f439.

 

3. Download the new version of My Time.app (currently Version 1.2.0.444) here: https://http-download.intuit.com/http.intuit/Downloads/Mac/MyTime/1.2.x/download/index.html (which no one tells you exists unless you first uninstall My Time and then go to Employees>Download My Time; also note that the download link doesn't seem to work with Chrome, but does work with Firefox).

 

4. (optional if you want to keep your old My Time data) Open your imt file(s) with a text editor like TextEdit, and change the company file XML tag from qb2020 to qb2021. Mine was:

<object type="IDENTITY" id="z102">
<attribute name="employeename" type="string">XXXXX XXXXX</attribute>
<attribute name="companyfilename" type="string">/Users/XXXXXX/Documents/QuickBooks/XXXXXX.qb2021</attribute>"

 

5. Close Quickbooks again and save another backup (just to be careful).

 

6. Open Quickbooks. Open My Time.

View solution in original post

2 Comments 2
jluros
Level 3

Quickbooks Desktop for Mac 2021 and My Time.app don't seem to work together

Ok, I was able to solve my own problem. For anyone who uses Quickbooks 2020 for Mac and My Time for time tracking, the process is to:

 

1. Backup your Quickbooks company file (ending .qb2021) and My Time files (ending in .imt).

 

2. Uninstall My Time.app version 1.1.f439.

 

3. Download the new version of My Time.app (currently Version 1.2.0.444) here: https://http-download.intuit.com/http.intuit/Downloads/Mac/MyTime/1.2.x/download/index.html (which no one tells you exists unless you first uninstall My Time and then go to Employees>Download My Time; also note that the download link doesn't seem to work with Chrome, but does work with Firefox).

 

4. (optional if you want to keep your old My Time data) Open your imt file(s) with a text editor like TextEdit, and change the company file XML tag from qb2020 to qb2021. Mine was:

<object type="IDENTITY" id="z102">
<attribute name="employeename" type="string">XXXXX XXXXX</attribute>
<attribute name="companyfilename" type="string">/Users/XXXXXX/Documents/QuickBooks/XXXXXX.qb2021</attribute>"

 

5. Close Quickbooks again and save another backup (just to be careful).

 

6. Open Quickbooks. Open My Time.

View solution in original post

ReymondO
QuickBooks Team

Quickbooks Desktop for Mac 2021 and My Time.app don't seem to work together

Good day, @jluros.

 

Thanks for getting back to this thread and sharing your troubleshooting steps to resolve the issue. This info would greatly help some of our QuickBooks users who have a similar concern here in the Community. 

 

Additionally, there are new and improved features included in our latest version for QuickBooks Desktop (QBDT) for Mac 2021. You can check its details in this article: What's new in QBDT for Mac 2021.

 

I've also included the release notes for QBDT for Mac 2021. This will show the latest changes, improvements, and fixes that were made in the program.

 

Keep me posted if you need anything else, or have other questions in managing your account in QuickBooks. I'll be more than happy to help. Have a great day.

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