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Level 1

Quickbooks Desktop Pro 2019 Update

After buying the upgrade to Desktop Pro 2019, I have lost the capability to use the tab key to move through the fields. Please help me get that back as it's quite frustrating to not have that function.

 

Thank you!

Solved
Best answer 05-22-2019

Accepted Solutions
Level 15

Re: Quickbooks Desktop Pro 2019 Update

I use 2019 and have not experienced that, so best I can offer is first if you have not. reboot the computer, try another keyboard they do go bad

 

the above assumes you have gone into preferences and turn off the setting to use enter to move between fields

View solution in original post

4 Comments
Level 1

Re: Quickbooks Desktop Pro 2019 Update

I also seem to have lost my ability to use my arrow keys. Ugh!!!

Level 15

Re: Quickbooks Desktop Pro 2019 Update

I use 2019 and have not experienced that, so best I can offer is first if you have not. reboot the computer, try another keyboard they do go bad

 

the above assumes you have gone into preferences and turn off the setting to use enter to move between fields

View solution in original post

Level 1

Re: Quickbooks Desktop Pro 2019 Update

"go into preferences and turn off the setting to use enter to move between fields"

 

This is what worked! Thank you!

Level 1

Re: Quickbooks Desktop Pro 2019 Update

"go into preferences and turn off the setting to use enter to move between fields"

 

This is what worked! Thank you!!!! :)

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