Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Get 50% OFF QuickBooks for 3 months*
Buy nowIf Techsoup fails to help you, you can contact @Fiat Lux - ASIA directly via email . If you're lucky, you might be able to purchase a new license to replace your current one.
Has a solution been offered up or is upgrading the only work around?
What year version are you using?
Could you let me know which version of QuickBooks Desktop you're using? Knowing your specific version helps me tailor the solution to your tools.
In the meantime, I recommend downloading the QuickBooks Desktop Tool Hub, which is specifically designed to troubleshoot the login and operational errors you're experiencing.
Please ensure your system supports the TLS 1.2 security protocol. Without it, QuickBooks cannot securely verify your credentials, which often results in login failures or blank screens.
Upgrading to the latest QuickBooks Desktop is also an option for maintaining essential security patches and support. This helps avoid the connection issues that occur when older versions' security certificates expire.
If you need further assistance, simply click Reply.
2021
Install the trial version of QB Desktop 2021 Pro to isolate the problem.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here