Let's delve into why QuickBooks Online (QBO) might be behaving this way and ensure your deposit percentages are displayed, vicnarenovations.
In QBO, it doesn't directly allow the deposits on estimates, as they are non-posting entries. When a customer accepts your estimate, convert it into an invoice to link the transaction then you can apply the deposit from there. The process to reverse this varies depending on whether you are using a new or old experience with estimates.
Here are the steps you can follow once you're ready to convert an estimate:
For the new layout:
- Go to the Sales menu and then All Sales.
- Find and open the estimate you want to convert.
- At the bottom, you'll see the Convert to Invoice button beside Save.
For old layout:
- Go to the Sales menu and then All Sales.
- Find and open the estimate you want to convert.
- Under the Action column, click Edit.
- Tap Create Invoice.
In addition, if you have QuickBooks Payments and requested a deposit on your estimate, it will automatically convert in the process upon deposit payment.
On top of that, If you want to create a partial invoice from the estimate, you can set up and send progress invoicing.
Moreover, we have QuickBooks Live Expert Assisted that are always available to help you with best practices in setting up and making the most out of QuickBooks Online.
Drop by this thread again if you need further assistance with managing your sales transactions in QBO. We're determined to help you in any way we can, vicnarenovations.