Anyone else load all your documents. But continue to get messages they are not uploaded? Nobody can help you. Your bookkeeper hasn’t responded to my messages. I can’t speak with a human! I’m about to file a chargeback on my credit card.
I want to ensure you'll be able to upload your document successfully.
If you're getting an error when uploading documents, I recommend logging in to QuickBooks Online using a private window. This browser prevents any virus infections that can cause unexpected behavior when using QuickBooks.
To save you time, use either of these keyboard shortcuts:
@Angelyn_T You obviously DID NOT READ MY PROBLEM. See I have uploaded ALL MY DOCUMENTS. I HAVE A GREEN CHECK!!! I have messaged my bookkeeper twice this week WITH NO RESPONSE. I keep getting automated messages things are missing, but I cannot get in touch with ANYONE THAT CAN TELL ME WHAT IS MISSING. ON MY END -- EVERYTHING IS THERE.
I want a refund for my bookkeeping so I can go to Merritt Bookkeeping where I can talk to an person for help. THAT UNDERSTANDS AND READS MY ISSUES.
I appreciate you for getting back to us, littlejssmocks-g.
We can have someone from our Phone Support agent to give you a callback on the time that's best for you. One of our agents can pull up your account and verify the automated message you've received. As of now, it's beyond our phone agent's working hours, you'll receive a call by Monday.