QuickBooks mobile app crashing when attempting to review mileage.

Hello, dmcelveen76. 

Thank you for reaching out to the Community. I have troubleshooting steps to help resolve this issue. We can reset the application to refresh it. Follow the steps below:  

1. Go to Help & Feedback at the top menu bar.  
2. Choose Reset App Data. Then Refresh.   

For more detailed steps of the process, check out this article: Troubleshooting Quick-Start Guide for the QuickBooks app.    

Then close and reopen the app to check if that works. If still get the same result, let's uninstall and reinstall the app to start on a clean cliche.    

To uninstall, tap and hold the app icon, drag it into the Uninstall trash can at the top of the screen. Once done, download the app and install it.   

iOS device:

1. Open the App Store on your device and search for QuickBooks Online.
2. Tap Free and then Install.
3. Sign in using the same user ID and password that you used when you signed up for QBO. 
4. You may be asked to confirm a one-time confirmation code to confirm your identity. Once confirmed, you can continue into your account. 

 Additional information about the process, check out this article: How to download the QuickBooks Online mobile app.  

I'm also including this article for additional insights about Mobile app features.  

Let me know what the results are so I can look for other ways to resolve this. I'll be waiting for your response. Have a great rest of your day.

THANKS! Resetting it work. 

This doesn’t seem to apply to the iOS QuickBooks self employed app. Any suggestions?  I deleted and reinstalled but still crashes. This inly occurred after the upgrade yesterday. 

Hello there, @gordon-thedelang.

It looks like you've posted twice. Also, I appreciate you for trying some troubleshooting steps above.

My colleague already provided information about your concern. Please check this link to view the complete details: My QuickBooks Self Employed started to crash when clicking on transactions. 

Let us know if you're able to access your transactions without experiencing unusual behavior. We're all right here to assist. Take care.