Hello there, @Snancy.
Ensuring you can seamlessly add your client is our priority.
To help you with this, you can ask your clients to re-invite you to their company. There may be some issues with the process of linking your client's company to your QuickBooks Online Accountant (QBOA). Here's how:
- Let them sign in to their QuickBooks Online account as a primary admin.
- Then, go to Settings and select Manage Users.
- Click the Accounting firms tab.
- Choose Invite.
- Let them enter your info and select Save.
For your reference, please see this article: Find missing client companies in QuickBooks Online Accountant.
In case you'll need to update your client's info or make them inactivate, you can visit this page for the detailed guide: Manage clients in QuickBooks Online Accountant.
If you have further questions about managing your client's list, please post a reply below. I'm always around to help. Keep safe.
