Quickbooks Online / Audit Trail

While you will have 365 days of "reports only" access to your account once you close it I am not certain that the Audit Log is included so I would go ahead and download it and any other reports before you switch.

It has been suggested that you export your QBO to a free trial of QB Desktop Pro 2021, which can always be available to use (with desktop 2021) down the road.

I believe the audit log is lost when once switches from QB desktop to QBO, so, wouldn't it be the same going from QBO to new QBO account?

@MonteCristo 

You can open a new blank QBO account and cancel the old one. Intuit will remove your old account after 1 year.

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Ok, just so I understand clearly.  I can open a new QBO account with a new clean audit log, and close the previous QBO account; however, the old one will remain with the old history and audit log for 1 year?  

Is that correct?

Yes, that’s correct, @MonteCristo. I’m here to shed your confusion.

Once you cancel your QuickBooks Online (QBO) account, your data is available for a year and is for read-only access. Modifying any details will no longer be possible. After a year, QuickBooks will completely delete the account.

As mentioned by our Community backer John-pero, you can download or export your list and reports from your previous QBO account. This way, you’ll have a reference, and easier for you to manage the data to the new account.

Here’s how:

1. Select the Gear icon, then click Export data.
2. On the Reports tab, set the date range.
3. Add or remove items from the Reports and Lists tabs by toggling the slider.
4. Press Export to Excel.

You can read this guide for more information: Export reports, lists, and other data from QBO.

And if you’d like to import your data to the new account, feel free to check this article for detailed instructions: Move your lists to QuickBooks.

Just add a comment below if you have additional questions or concerns with your account. We’re always here to help. Keep safe!