Hello @Lori B,
Thank you for posting your concern about the inactive employees' list here in the Community. I'm here to assist you with the feature you need in QuickBooks Online.
I would agree with you that it would convenient for many users to hide the inactive employee names from the Export Preference and other areas. It affects productivity and causes unnecessary delays to important tasks for the business.
Our product engineers provide updates regularly to improve the features and options for the product. For now, I recommend sending feedback about the ability to hide names directly to our engineers.
We also make changes and adjustments based on user feedback. Here's how:
- Click the Gear icon in the upper-right corner.
- Select Feedback under Profile.
- Share your feedback.
- Hit Next to submit.
There are times an employee changes their name, bank account, W-4 filing info, or moves to a new address. For more information about how you can update the information, I've attached this article: Edit or change employee info in payroll.
Fill me in if you have more concerns about exporting payroll data or managing employee lists in QuickBooks. I'll be right by your side to lend a hand. Have a great day.