cancel
Showing results for 
Search instead for 
Did you mean: 
KarenLynn1
Level 1

QuickBooks Online ProAdvisor Certification Exam

Hi all, I reviewed the eight self-study modules in order to take the QBO ProAdvisor Certification Exam.  When I took the exam, I had 3 modules I need to review again and retake.

 

The problem is that the self-study modules are no longer available for me to review once I completed them.  However, the modules I didn't pass suggested I review them again.  As a matter of fact, I don't eve see the link available to retake the modules I need to pass.

 

Any suggestion would be appreciated.  There is a time constraint in that I need the certificate ASAP.

 

Thank you!

 

3 Comments 3
Adrian_A
Moderator

QuickBooks Online ProAdvisor Certification Exam

Thanks for the details, KarenLynn1.

 

For us to guide you accordingly, I'd recommend reaching out to our ProAdvisor Program page. This way, one of our care agents will walk you through step by step.

 

You can contact them through this page: QuickBooks ProAdvisor.

 

I'll be around if there's anything that I can help. Keep safe!

KarenLynn1
Level 1

QuickBooks Online ProAdvisor Certification Exam

Thank you, but the link took me to my QBOA account.  Was it supposed to have taken me to a support page?

 

Karen

JenoP
Moderator

QuickBooks Online ProAdvisor Certification Exam

I clicked on the link and it routed me to the ProAdvisor Program website, KarenLynn1.

 

You can also reach out to our ProAdvisor Support Team directly inside your QBOA account. Here's how:

 

  1. Click the Help menu in the upper-right hand corner.
  2. Type in "Talk to a human", then press Enter.
  3. Look for I still need a human and click on it.
  4. Click Get help from a human or Contact Support Team.
  5. Select between Send a messageSchedule an appointment, or Get a callback.

Here's an article where you can see their contact details: Contact QuickBooks Online Accountant and ProAdvisor Support.

 

You can also check out these articles for additional reference: 

 

The Community is always here if you have other questions. 

 

Need to get in touch?

Contact us