Quickbooks online running very slowly QB aware of the problem but not getting fixed

This isn't the experience we want for you, Mungo2007.

I'm glad you came to the Community on this. I'll be sharing details about the issue. After checking here, your account is already added to the investigation.

Please know getting this resolved is very important to us. Our Product Team will send updates once they find a fix to the issue.

For now, you may use the QuickBooks Online mobile app to continue working on your daily business tasks. Check out this article to learn how to use QuickBooks on your phone: How to download the QuickBooks Online mobile app.

There's also a current outage with our system. While our Product Team is fixing the issue, you may check the current status of online services through the QuickBooks status page.

If I can assist with anything else right now, please let me know by commenting below. Take care and wishing your business continued success!

Hi

Thanks for the reply.

This is the problem i keep getting told that they will update me on the issue and i just get an email saying they are continuing to investigate the problem with no resolution and i first reported this nearly 2 weeks ago.

I cannot use mobile to run my business.

I fully appreciate it is not your fault and i am sorry to moan to you about the issue but it is now costing me time and money for something i am paying for but cannot use or get fixed.