Iam not able to open the QuickBooks desktop 2019 Pro version.
Please find the attached screenshots for the reference.
Hi there, satC.
I have some solutions for you to fix the QuickBooks program-related issues.
You'll want to repair QuickBooks Desktop. A damaged component can be a culprit for the error message.
Here's what you'll need to do:
Once done, restart your computer and open the sample file again. Check to see if it works.
However, if the issue persists, I recommend visiting this great resource for more troubleshooting steps: Fix QuickBooks Desktop install errors.
Get back to me if you have other questions, I'd be happy to help. Have a nice day.
I'm here to help you resolve the error you're having so you can open the sample company file, @satC.
Can you tell us more about the error code you've received when trying to opening the sample company file? That'll surely help us in resolving the error you're having.
You can run the File Doctor from the QuickBooks Tools Hub. But first, close your QuickBooks. Then, proceed to the steps that'll be mentioned below:
You can now run the Quick Fix my File:
If you still get an error after trying those steps, then I suggest checking steps 3 to 5 from this article: Fix company file and network issues with QuickBooks File Doctor.
In case you're encountering a -6000, XXXX error. This error is usually followed by 3 or 4 more digits and a message indicating that you are unable to open the company file, then check these articles for detailed steps on how to resolve it:
I'm always here if you need more help in resolving the error when trying to opening a company file. Take care and have a wonderful day!
Thank you for your prompt reply, as well as for sharing a screenshot of the error message.
I agree with the steps provided by my peer @MaryJoyD above, so I suggest you go through with it. In case you continue to have the same issue, then I suggest you contact our Technical Support team for further assistance.
On the other hand, if you encounter this issue on your created company file, you can refer to this article: What to do if you can't open your company file in QuickBooks Desktop.
I'll be glad to assist if you need further help. Post a comment below, and I'll get back to you.