Welcome to the Community, @userjohnmillermej673.
In QuickBooks Online (QBO), the Get a callback option is only available from 6 AM to 6 PM PT Mondays to Fridays and 6 AM to 3 PM PT Saturdays. Refer to this article for more information: How to contact customer support.
May I know what specific help you need? I can answer some general questions or concerns you may have about QBO. Simply click the Reply button below, and I’ll do what everything in my power to assist.
For tips and other resources, I recommend visiting our website for reference: Self-help articles.
Please leave a comment below if you have any other questions or concerns. I'll be more than happy to help. Have a good one!