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Can't update Quickbooks ERROR message read-only volume like a disk image or an optical drive.

I can't seem to update my Mac version of Quickbooks. The error I get reads,
"QuickBooks can’t be updated when it’s running from a read-only volume like a disk image or an optical drive. Move QuickBooks to your Applications folder, relaunch it from there, and try again."

I have tried moving and relaunching. I tried downloading Chrome versus Safari. 

I currently show, in the applications folder, an alias QB, application QB and then the business as a QuickBooks Company file. I've moved them all out of applications folder and relaunched. No luck. 

Any other help is appreciated. 

1 Comment
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QuickBooks Team

Re: Can't update Quickbooks ERROR message read-only volume like a disk image or an optical drive.

Hi there, siow.

 

Have you also restarted your computer after moving the file the applications folder?

 

If you did with similar results, please contact our phone support for QuickBooks for Mac. They can take a closer look at this and make sure you're able to update QuickBooks. Here's how:

 

  1. Open this link and select QuickBooks Mac Desktophttps://help.quickbooks.intuit.com/en_US/contact.
  2. Click Install and Update.
  3. Select Get Phone Number.

Visit us again in the Community if you have other questions. 

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