Converting from QB Online to QB Desktop - Cannot Find File to Download
I have read many threads on this topic. I can export the data to the desktop version if I ONLY export lists and balances. I need the transactions also. I have followed the directions. The stopping point is that after I receive an email saying my download is ready, I go to QB Online and there is no item in the tasks or to do list as noted in the email I receive. The email says:
Congratulations! Your QuickBooks Online Essentials data for XXX is ready to be downloaded.
Re: Converting from QB Online to QB Desktop - Cannot Find File to Download
Thank you for your prompt response! I thoroughly researched this before attempting and had done those steps All goes well if I only export lists and balances. It fails when I ask for all data. I receive an email stating that the data is ready but I never can actually find the data where it states it should be. I will contact QB as you suggested. Thank you again!