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JLK
Level 2

Customer Invoices

Does anyone know why some invoices say "invoiced in full" and others that are invoiced in full, do not say it?

5 Comments 5
JonpriL
Moderator

Customer Invoices

Hi there, @JLK!

 

It depends on how you create your invoice. Allow me to share a few insights help you from there.

 

First, invoices created from an estimate will say invoiced in full. While created regular invoices don't say invoiced in full.

 

Ideally, invoices from an estimate create an open estimate once it isn't completely converted to invoices. Thus, invoiced in full reminds you if there's a need to handle an open estimate or not.

 

With this, let's open and review your estimates that doesn't says invoiced in full. From there, you can copy your estimates to invoice if there's still an open quantity.

 

Lastly, here's an article you can read to learn more about copying your estimate to invoice: Create Partial Invoices From an Estimate.

 

It'll be always my pleasure to help if you have any other questions. I'm always around ready to help.

JLK
Level 2

Customer Invoices

What about if you make an invoice from a Sales Order. Wouldn't it say invoiced in full then too?

Anonymous
Not applicable

Customer Invoices

Hello JLK,

 

Once a sales order has been invoiced, it'll show INVOICED IN FULL, too. You got it right. Let me show you a screenshot on how it looks like.

 

 

In QuickBooks Online, Estimates will be marked as closed once it's invoiced in full.

 

Let us know if you have any questions. We'll be right here to help. 

mistysst
Level 1

Customer Invoices

We have Quickbooks 21.0 and none of our sales orders show "invoiced in full" when they've been fully invoiced. Is this an option we can turn off and on? How do we turn it on?

Mark_R
QuickBooks Team

Customer Invoices

It's good to see you here in the Community, @mistysst.

 

Allow me to help figure out the proper action to take in resolving your sales order transaction in QuickBooks. 

 

Once the sales order is converted to invoice, it should show Invoiced In Full. Since it isn't showing on your end, let's try deleting the whole sales order transaction and the invoices link to it, then make sure to specify what to include on the invoice.

 

Once done, please follow the detailed steps below in creating and converting sales orders to invoices:

 

  1. Go to the Customers menu, then select Create Sales Orders.
  2. Once done filling in the details, click the Create Invoice tab in the Sales Order.
  3. Make sure to choose Create invoice for all of the sales order(s).
  4. Once done, click Save & Close
  5. Then, open the Sales Order transaction to verify.

 

However, if you get the same result after deleting and recreating the transactions, I recommend contacting our QuickBooks Support Team. This way, they can further look into this matter and provide additional troubleshooting steps to get this resolved.

 

You might want to run some reports to view your sales transactions in QuickBooks Desktop. Here's an article you can read for more guidance: Customize customer, job, and sales reports in QuickBooks Desktop.

 

The Community forum is always open to assist you again if you have additional questions on creating sales orders. Have a good one!

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