Thanks for visiting the Community, @MAU. To answer your questions, you can only make a customer inactive in QuickBooks Online Accountant. Once inactive, the customer will no longer show up in your list of customers.
Also, it seems like the inactive customers are added on the client's list, which is why it shows up as a client. Let's take them out by unchecking the Include inactive box. Here's how:
- Click the Clients menu.
- Click the Gear icon above the ACTION column.
- Uncheck the Include inactive box.
For additional reference, read through this article to help you learn about how to manage your customer list.
Let me know if you have any follow-ups or other questions. I'm always here to help. Be safe.
