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Join nowHello there, @hr35.
Let's try accessing your account on a private browser or an incognito browser. This way, we can isolate this concern for a possible browser-related. You can use any of these keyboard shortcuts:
Once logged in, let's try disabling the two-step verification again. Here's how:
Once completed, log out from your QuickBooks account to make sure that all account components are updated. You can check this article to learn more about multifactor authentication in QuickBooks: What is two-step verification?
Also, you can check these resources to know more about the Two-step security in QuickBooks:
Know that I am always here to help if you have other questions about keeping your QuickBooks account safe and secure.
I want to make sure that your concerns are address, @hr35.
Were you able to successfully turned off the two-step verification using the steps I've shared?
The Community and I are always here to help you achieve your goals. Feel free to drop your comments below if you have other questions or concerns. Wishing you continued success!
Even i after turn off the two-step verification i getting call for verification. Not resolved..
No use. Not able to stop call verification.
Turning off the two-step verification should get you rid of getting a call for verification, hr35.
I highly recommend reaching out to our Customer Care Support Team so they can verify your account in a private setting and find out the reason why you're unable to get rid of this prompt.
Here's how to contact them:
Keep me posted on how it goes. I want to make sure your two-step verification concerns are taken care of.