Hi there, william.snell.
Thank you for posting here in QuickBooks Community. I'll provide steps on how to request a callback. Before I route you to the support option, may I ask what is happening so that I can assist you? Please know I'm always around to help with any QuickBooks issues you may be having.
I'd recommend going to the Help icon. From there, you can have the option to enter your phone number to request a callback. Please note that we also have limited staff and reduced support hours due to the pandemic. They're only open from 6:00 AM to 6:00 PM Monday-Friday.
Here's how:
1. Open your QuickBooks Account.
2. At the top right, click the Help icon.
3. Click Contact Us.
4. Under What can we help you with?, enter your concern.
5. Click Let's Talk.
6. You'll be routed into the Choose a way to connect with us page. Then, choose Get a callback.
7. Fill in the information. Then, click the Confirm my call button.
You can also browse this article to learn more about the different types of support we offer at Intuit and its availability: Support hours and types.
Please refer to this link to look for some information on how to organize your QuickBooks account and how to start creating transactions in the system and to run different reports: Help articles.
Keep me posted if you have other questions. I'm always here to help. Take care!
