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carolh1965715
Level 1

How do I cancel my membership? It’s leading me to the AppStore hut ut doesn’t show the QB app.

 
1 Comment 1
EvethC
QuickBooks Team

How do I cancel my membership? It’s leading me to the AppStore hut ut doesn’t show the QB app.

You can cancel your QuickBooks (QB) App account subscription by navigating to your device's Settings, Carol. I'll outline the steps for your smooth process.

 

  1. Open the Settings app on your iOS.
  2. Tap your name at the top, then press Subscriptions.
  3. Tap the QB app subscription from the list of active subscriptions in your Apple ID.
  4. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button.

 

If you're unable to find the QuickBooks app in your subscriptions, ensure you signed in with the correct Apple ID you use to subscribe. Alternatively, you can unsubscribe from your account on the browser. You can refer to the onscreen instructions.

 

You can refer to this article for more detailed information cancelling your subscription: Cancel your subscription.

 

Furthermore, I'll be adding this article that explains what will happen to QuickBooks Data when you cancel a subscription: What happens to my QuickBooks Online data after I cancel?

 

If you have further questions or require additional assistance, don't hesitate to reach out to us. The Community team is available around the clock to help you.

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