Hi there, p-cantrell.
Thank you for stopping by the Community today. After reading through a thread I found where a customer was having the same issue and error code, it was determined the best course of action was to reach out to our support team. This is because they were able to diagnose the issue and fix it on the back end. To reach them, you can follow these steps:
- Click your Help (?) icon.
- Select Contact Us.
Be sure to review our support hours so you'll know when agents are available.
If there's any other questions I can help with, I'm just a post away. Enjoy the rest of your day!