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greg11
Level 1

I did not receive my data is ready email. I cancelled qbo to export to qb desktop.

 
1 Comment 1
AlcaeusF
Moderator

I did not receive my data is ready email. I cancelled qbo to export to qb desktop.

Hello there, greg.

 

Thank you for posting here in the Community. I'm here to assist you with your concern about exporting data to QuickBooks Desktop.

 

Once you cancel your QBO account, you'll still be able to access them in a specific time frame. You can log back into your account to export data file again.

 

For the detailed steps on the process, I'm adding the article I recommend below:

 

Export data file from QuickBooks Online to Desktop.

 

If you haven't received an email stating that your data is ready, please give us a call. One of our Phone Support Representatives will be able to check your account and assist you further with exporting the data.

 

You can reach them by following these steps:

 

  1. Click the Help tab at the top menu bar.
  2. Select Contact us.
  3. Enter necessary information.
  4. Choose how you want to reach out to support.

Please let me know if there's anything else I can do for you concerning your data. The Community will always have your back.

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