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Best answer February 08, 2019
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Hi there, @gina-nunez.
Thanks for visiting the Community. I can walk you through the steps in making an employee inactive in QuickBooks Online.
An employee's DOB is not needed in order to make them inactive. Here's how:
- Go to Workers from the left menu and select Employee.
- Select the employee you want to make inactive.
- In the Employment section, select Edit to open the fields for editing.
- Choose the employee's new status from the Status drop-down menu.
- Depending on the new status, enter a Reason for status change and Termination date.
- Hit Done.
If you're unable to inactivate your employees, it's possible you haven't created their first payroll.
For more information, you can check out this article: How to add, edit, or inactivate an employee.
That should get you pointed in the right direction. If you need further assistance, please let me know. I'll be more than happy to help you out. Thanks for dropping by and take care!
Hi there, @gina-nunez.
Thanks for visiting the Community. I can walk you through the steps in making an employee inactive in QuickBooks Online.
An employee's DOB is not needed in order to make them inactive. Here's how:
- Go to Workers from the left menu and select Employee.
- Select the employee you want to make inactive.
- In the Employment section, select Edit to open the fields for editing.
- Choose the employee's new status from the Status drop-down menu.
- Depending on the new status, enter a Reason for status change and Termination date.
- Hit Done.
If you're unable to inactivate your employees, it's possible you haven't created their first payroll.
For more information, you can check out this article: How to add, edit, or inactivate an employee.
That should get you pointed in the right direction. If you need further assistance, please let me know. I'll be more than happy to help you out. Thanks for dropping by and take care!
Thanks for looping in, @jessie4.
Are you using our Self-Service Payroll? If so, follow the steps above to make an employee inactive. Another way to do that is by following these steps:
- From the Workers menu, select Employees.
- Look for the employee and click the drop-down under the Action column beside Edit.
- Pick Make Inactive.
However, if you’re using our Full-Service Payroll, I recommend giving our Customer Care Team a call. Our support agent will make the employees inactive for you.
Here’s how to contact them:
- From the Help icon, click Contact us.
- Enter a short description of your concern.
- Hit Let’s talk.
- Select Start messaging or Get a callback.
Take a look at these articles for your reference: Add, edit, or inactivate an employee and Delete or terminate an employee.
I want to know how everything goes and if you need further assistance with the steps. I’m here to help. Take care!
