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Level 1

I need a call back

Community Champion

I need a call back

You probably will not hear from anyone at QBs/Intuit from a post here.


Go into Help in QBs and you should find a link to their phone number.  (Varies slightly in the various versions where the # is listed.)

QuickBooks Team

I need a call back

Hope you’re having a great day, @roberta5.
I want to ensure you’re in working order. Can you share with me the specific details of your concern? This way, it’ll help us narrow it down.  Additional information is appreciated.
If you still wish to get a call back from our Customer Representative Team, you’ll want to contact them again through the (?) Help icon. Let me show you how.
In addition to Pete_Mc suggested, you can follow these steps to reach out to them:

  1. Go to the (?) Help icon. 
  2. Select Talk to a human option (type it again if prompted).
  3. Enter the details of your issue when asked. 
  4. Select I still need a human.
  5. Click the Contact us link.
  6. Ensure the details are entered, then proceed with Let's talk.
  7. Choose either Get a call or Start messaging (if you prefer to chat).  contact support.JPG

You can also check our Support Hours page to know the best time to contact them that is convenient from you.

Additionally, our articles can help you out with your tasks and issues. Check our QuickBooks Support page and browse for QuickBooks Online (QBO) topics from there.


Let me know if there’s anything else you need help with your QBO account. I’m more than happy to help you out again. Keep safe!

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