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reneeo
Level 1

I need a phone number to talk to a live rep. Please provide

 
8 Comments 8
Charies_M
Moderator

I need a phone number to talk to a live rep. Please provide

Hi there, reneeo.

 

Thanks for visiting us today. I want to make sure your are taken care of.

 

If wish to speak to our QuickBooks Online Care Team, I'd be happy to provide you the steps on how you can reach them out.

 

Here's how to get their contact information: 

  1. Go to https://help.quickbooks.intuit.com/en_US/contact
  2. Select  QuickBooks Online.
  3. Select a category under “What can we help you with?”.
  4. Scroll down the page, then click the Get Phone Number.

Please know that you can always post any QuickBooks questions you may have here in the Community. We are always delighted to answer them for you.

125045355
Level 1

I need a phone number to talk to a live rep. Please provide

My QB Desktop account has wrong name on it

Anonymous
Not applicable

I need a phone number to talk to a live rep. Please provide

hi @125045355 ,

Screenshot please.

Adrian_A
Moderator

I need a phone number to talk to a live rep. Please provide

Hello there, 125045355.

 

If you're referring to your QuickBooks company name, you can change it through the Company menu.

 

  1. Go to the Company menu, and then select My Company.
  2. In the COMPANY INFORMATION section, click the pencil (edit) icon.
  3. Enter the correct name in the Company Name field.
  4. Click OK.

However, if you're referring to your business name that's associated to your Intuit account, you can check out this article: Update business or contact names on your account.

 

If you meant anything else, please let me know. I'll be here to guide you.

deeannsomers
Level 1

I need a phone number to talk to a live rep. Please provide

cant access chat

cant find phone number

merchant account goes to wrong account

 

Nick_M
QuickBooks Team

I need a phone number to talk to a live rep. Please provide

Hey there, deeannsomers. 

 

Thank you for dropping by today. I'm happy to provide you with the steps to reach out support team, you have to launch it in product. Here's how:

 

 

  1. Sign in to your QuickBooks Online company.
  2. Go to Help (?).
  3. Select Contact Us.
  4. Enter your concern, then select Let's talk.
  5. Choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.
  6.  

I'm also including the steps on how to link your merchant accounts. If you have any other questions, feel free to post here anytime. Thank you and have a nice evening. 

Larry Butler
Level 1

I need a phone number to talk to a live rep. Please provide

[phone number removed] my name is Larry Butler

DebSheenD
QuickBooks Team

I need a phone number to talk to a live rep. Please provide

Hello, Larry Butler.

Welcome to the Community. Regarding the phone number, since this is a public page we are not allowed to provide the phone number here in QuickBook, but I can help how to contact them.

Here's how:

  1. Sign in to your QuickBooks Online account.
  2. Go to Help icon. 
  3. Choose the Talk to a human option (type it again if prompted).
  4. Select I still need a human.
  5. Click Contact Us.
  6. Enter the details of your concern, then proceed with Let's talk.
  7. Choose either Get a callback or Send a message (if you prefer to chat). 


You can also check this link for more details and ensure their support hours.

I've also included this article if you have questions in Quickbooks online: About QuickBooks Online

Don't hesitate to reply to this thread if you have additional concerns about contacting us. I'm always here to help.
 

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