Go to the Help icon in the top right-hand corner of your QuickBooks Online (QBO) account.
Tap the Contact Us button.
Give a brief description of the problem and press Let's Talk.
Scroll down and select to Get a callback.
It's that simple. You can also check out our tutorials page to see other features that are available in your account.
Let me know how it goes. It's my priority that you're able to get back to running your business. In the end, you can ask your question here in the Community if need be. I'm only a reply away if you need me. Have a good one!