Inuit Online Payroll Support

I'm here to provide another way on how to get support for Intuit Online Payroll (IOP), ZippyNC.

You need to log into your IOP account, then click this link: Contact Us. Enter a brief discussion of your issue, then click Continue. On the How would you like to connect with us? page, click Chat with us.

On the other hand, make sure to check a pop-up blocker when you use the form to contact an expert. It can prevent chat web pages from loading.

Also, QuickBooks Online uses browser cache and cookies to run faster. You can clear the browser's cache and cookies to refresh website preferences that might be causing issues when using QuickBooks.

Meanwhile, please know I'm always around to help you with any QuickBooks Payroll issues you may be having. You can update this post, and I'll get back to you.

Thank you and stay safe!

I cannot connect with Intuit Full Service Payroll chat. When I select Chat, it connects me to Quick Books and no one can help me.

Thank you for visiting the Community, @Cindy AZ. I'm here to make sure you get pointed in the right direction to contact Intuit Online Payroll support.

There is a huge possibility that all agents are still accommodating other customers' concern. 

You'll want to follow the steps to contact for assistance provided by my colleague @MaryLandT.

You can also check this article to learn more on how to contact our payroll supports: Contact Payroll Support.

Please feel free to post an update below if you have additional questions. I'll be more than happy to help you at any time. Take care and have a great day!

Kevin I have tried all of those steps at least 4 times today.  I've filled out the form, I've selected chat from Intuit Payroll.  Every time I am told that I have the wrong department.  Here is one of the chats from today.

I really would like to speak to a human on the phone.

Hi, Cindy AZ. I'm here to help and ensure that your questions are addressed accordingly.

For me to be able to provide you with the right issue resolution, could you please tell me what payroll issues you're facing in QuickBooks?

It would be best if you can send me a screenshot as well. Any information that will elaborate on the problem will help me sort things out.

Additionally, you might want to visit this link: https://quickbooks.intuit.com/payroll/full-service/. You can find more details about our full-service payroll.

I hope you can respond to me on this thread so we can work with your concern together. Please know I'm ready to assist further. Have a good one.