Invoice Webhooks, updating customer balance

Hello there, swapnil10589.

We haven't received any reports regarding Webhooks and QuickBooks Online intergration issues. I'd recommend contacting the Webhooks' support team to see if they have an ongoing website maintenance that's causing the unexpected errors.

Aside from that, you can visit this links related to Webhooks and QuickBooks integrations:

• Webhooks for QuickBooks Online REST APIs
• Webhooks for QuickBooks Online API
• Webhooks

You can also post your concern in the Intuit Developer forum page. We have developers, engineers, and other QuickBooks users who are also using the program. They might be able to share their ideas and how to fix the issue:

1. Go to this link and log in to your Intuit account: https://help.developer.intuit.com/s/.
2. Select QuickBooks Online under What do you need help with?.
3. Click Ask a Question and enter the details of your concern.
4. Select Ask.

Feel free to get back to us if you need additional assistance. Have a great day!

Consider this scenario -->

If an Invoice was created on quickbooks, we get a webhook about the invoice. At the same time, that invoice is dissociated with a customer, who's balance updates with the creation of invoice.

Since the balance is updated, shouldn't it generate an "update" operation webhook for customer?

In conclusion, creating an invoice, should generate two webhooks, right?

Swapnil

Consider this scenario -->

On quickbooks, an invoice was created for customer "A", which generates a "create" webhook for invoice.

With the creation of the invoice, customer "A" balance is updated. Shouldn't this generate an "update" webhook for customer?

Swapnil

Thanks for getting back to us, @swapnil10589.

We have a separate online forum called Intuit Developer Community where you can post this type of question. This is a place where customers, engineers, and product developers come together to discuss a variety of development topics and answer integration questions.

I recommend that you sign up and post this question to our separate online forum called Intuit Developer Community. Once posted, one of the specialists will be able to reach out to you and help you with Webhooks concern.

Here's how:

1. Go to: https://help.developer.intuit.com/s/ and log in to your Intuit account.
2. Under What do you need help with?, then tick QuickBooks Online.
3. Click Ask a Question and enter the details of your concern.
4. Select Ask.

Please let me know how it goes or if you have any other questions by leaving a comment in this thread. I'll be here to help. Have a wonderful day!