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wp318
Level 2

Land Cost Page

On my landing cost page do not have the ability to Post shipping charges to Bill,page seems like it it cut off ? 

5 Comments 5
Rea_M
Moderator

Land Cost Page

Let's get this issue about your Landing Cost page in QuickBooks Desktop (QBDT) sorted out, @wp318.

 

The Calculate landed cost window is a fixed and immovable page. With this, its contents are all displayed and can be seen right away so your ability to do post shipping charges to your bill can be accomplished easily.

 

Also, to answer the most commonly asked questions about the landed cost in QBDT, you can check out this article: Landed cost FAQs. It includes topics about calculating landed costs and handling your bills accordingly.

 

I'm only a post away if I can be of additional assistance. I'm always here to help. Wishing you a wonderful rest of the week. Stay safe.

wp318
Level 2

Land Cost Page

Hi Still haven't gotten a resolution, as it relates to not seeing the Post to Bill tab, on the relevant page of the calculating land cost workflow. I did a screen share with a Rep from Intuit today, she was unable to help me resolve this issue. Hope you can help.
Rasa-LilaM
QuickBooks Team

Land Cost Page

Hello there, wp318.


Thanks for sharing the steps you’ve performed and letting us know the result. Allow me to share some information on why you’re unable to see the Post to Bill tab.


We’ve received reports from other users that they’re having issues calculating the landed cost for a bill. This unexpected behavior is being worked on by our engineers with utmost urgency.


We encourage all affected users to sign up to the list of affected users. This is to ensure you’ll receive updates about the investigation.


This requires us to collect personal data to open an account. To keep your information secure, I recommend contacting our Technical Support Team for further assistance.


Here’s how:

 

  1. Go to the Help icon at the top menu bar to select QuickBooks Desktop Help.
  2. Scroll down to choose the Contact us link to display the Contact Us screen.
  3. Press the Search for something else link and type the issue or topic in the field box.
  4. Click Search to display the Get Phone Number or Start a Message button.
  5. Provide this number for easy tracking: INV-49828.

 

To learn more about the Landed cost feature check out this article. It will guide you on how to add shipping and handling items to the bill, add inventory or assembly items from a bill, etc: How to calculate landed cost in QuickBooks Enterprise Services.


Feel free to leave a comment below if you have other concerns or questions. I’ll get back to answer them for you. Have a good one.

mike8114
Level 1

Land Cost Page

Try using the TAB button to get to the needed button! I too failed a screen share for help. I don't think my rep even found this...

WHY is this ONE screen fixed and immovable?!?  Also no max/min button...unlike every other screen on QB :/

Angelyn_T
Moderator

Land Cost Page

Hi, Mike. Let me share with you some additional information about the Landing Cost page in QuickBooks Desktop (QBDT).

 

As per Rea_M above, the window is fixed and immovable. This means that you can see the tabs or menus needed at a glance without enlarging or manipulating the page. However, I can see that you need a Maximize or Minimize button to customize the appearance of the window. For now, you can use the Feedback feature to send this idea directly to our engineering team. This way, they could take action to help improve your experience. Rest assured they're working nonstop to enhance the product and deliver the best experiences to all QuickBooks users. 

 

Here's how you can send feedback through QuickBooks:

 

  1. Open your QuickBooks Desktop (QBDT) file.
  2. Go to the Help menu, then Send Feedback Online.
  3. Tap on Product Suggestion.
  4. Enter your feedback or suggestions.
  5. Hit the Send Feedback button.

 

Once done, your valuable feedback goes to our Product Development Team to help improve your QuickBooks experience.

 

To learn more about this feature, you can open this article: Landed cost FAQs. This article covers frequently asked questions about using landed cost in QBDT.

 

Additionally, you can get more tips while setting up and managing your inventory entries from these links:

 

 

If you have any other QuickBooks questions, let me know by adding a comment below. I'm here to provide additional assistance. Wishing you a good one!

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