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Joy1317
Level 1

Master admin

Our previous accountant leave the company log ins to me. How can i put my name as an master admin? I have all the log ins. 

1 Comment 1
Jovychris_A
QuickBooks Team

Master admin

Hi there, @Joy1317.

 

I'll help you change the master admin or primary contact for QuickBooks Desktop.

 

You can log in to CAMPs (Customer Account Management Portal))to request master admin rights.

 

Here's how:

  1. Log in to CAMPs.
  2. Go to the Need primary contact access to your business section and then click Request.
  3. Select the company you'd like to transfer to. Fill in the Reason for request and all required info.
  4. Select Next and review all the info for accuracy.
  5. Attach the requested documentation.

 

Once done, we'll process your request within 3 business days.

 

After we review the request, you'll receive a notification via email for the status. If you're missing any info, we'll give you details so you can follow up, and then you can resubmit it.

 

Also, I'll be adding this article on managing your QuickBooks Desktop accounts with CAMPs: What is CAMPs and how do I use it?. It covers helpful articles like finding your license number and changing your business address and phone number.

 

Let me know if you have other questions in mind. I'm here to help you always. Have a great weekend!

 

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