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chart
Level 1

My "Bank Feeds Center" is missing. It's no longer a displayed choice in Bank Feeds, under Banking,

My "Bank Feeds Center" is missing. It's no longer a displayed choice in Bank Feeds, under Banking, QB Desktop Pro 2016. How can I access it now and why did it disappear? I believe it has Transactions in it from my last download, last year, that needed to be either matched or deleted as duplicates of already entered transactions.

3 Comments 3
IamjuViel
QuickBooks Team

My "Bank Feeds Center" is missing. It's no longer a displayed choice in Bank Feeds, under Banking,

I appreciate the complete details you've provided, @chart.

 

Let's perform verify and rebuild to isolate any possible data damage or corrupted data.

 

Here's how:       

          1. Create a backup copy of your company file.

          2. Ensure your QuickBooks software is updated to the latest release version.

          3. To verify the data

                a. Click the File menu.

                b. Select Utilities.

                c. Choose Verify Data.

                d. If the Verify Data pop-up window appears, just click OK.

          4To rebuild the data

                a. Go to the File menu.

                b. Choose Utilities.

                c. Select Rebuild Data.

                d. QuickBooks will prompt you to create a backup copy, click OK.

                e. Follow the on-screen instructions to complete the backup. 

                f. Once the process is complete, click View issues.

                g. Close the QuickBooks Verify/Rebuild Results window.

          5. Close and open QuickBooks again to ensure all components are updated.

          6. Identify damaged transactions based on the QBWin.log.

          7. Apply the appropriate fix on the transaction/s. 

 

Just heads up, you need to have the latest version of QuickBooks Desktop so you'll be able to perform online related activities such as downloading the latest bank transactions.

 

You can read through these articles for more detailed steps about resolving top damage errors in QuickBooks:

Keep me posted if you have other questions. I'm always here to help.

chart
Level 1

My "Bank Feeds Center" is missing. It's no longer a displayed choice in Bank Feeds, under Banking,

Thank you juVielL. Per your suggestion, I verified my data in  "Company 2" and no errors were found. I have two companies, and for comparison, I looked in the other one, "Company 1", where I haven't needed to Import .qbo files from the bank. Surprisingly, in "Company 1", the "Bank Feeds Center" was correctly on display and accessible, found under Banking>Bank Feeds. Note that the QB system I'm alternately using to open either company is the same system, QB Pro 2016. Also note that in "Company 2," per a Dialog box that pops up if I try to import a Web Connect File (.qbo) that I've already downloaded from my bank, I'm asked if I want to acquire exclusive use of the Bank Feeds feature now, and select yes, where the system reports I have acquired exclusive use of it --- but the "Bank Feeds Center" is still not on display for me to select.

JonpriL
Moderator

My "Bank Feeds Center" is missing. It's no longer a displayed choice in Bank Feeds, under Banking,

Thank you for sharing the additional insights of your concern, @chart.

 

As of the moment, you're unable to use any of the online services once your QuickBooks version is outdated. This is the reason why your Bank Feeds Center is missing. Thus said, let's update your QuickBooks to the latest released version. To do so:

  1. Go to Help.
  2. Select Update QuickBooks Desktop.
  3. Under Overview, select Update Now.
  4. Click Get Updates.

In addition, here's an article you can read to learn more about how you can update your QuickBooks: Update QuickBooks Desktop to the Latest Release.

 

Lastly, I've also included this helpful article in case you'll bump into errors when updating your QuickBooks: Fix QuickBooks Desktop Update Errors.

 

If there's anything else that I can help you with, please let me know in the comment section down below I'll be always around ready to help.

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