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camping2018
Level 1

Need a call back

 
1 Comment
Charies_M
Moderator

Need a call back

Good day, camping2018.

 

I understand your desire to get a callback. But before I hand you over, I'd like to offer help. Here in the Community, we have trained support specialist that can answer QuickBooks-related questions.

 

May I know your concern? I'd appreciate any additional details that you can provide so I can help you out.

 

However, if you wish to get in touch with the previous agent, you can set them a request for callback. It would be best if you have a case number handy for a more convenient tracing of your previous interaction.

 

Here's how:

 

  1. Go to the Help menu at the upper right.
  2. Select Contact Us.
  3. Enter your concern.
  4. Click Let’s talk.
  5. Choose Get a callback
  6. Type in your contact info.
  7. Select Confirm my call.

 

You can check out this article for our most updated contact information: Support hours and types.

 

If I can help you with anything QuickBooks, please let me know. It would be my pleasure to help. Have a good one!

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