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Good day, camping2018.
I understand your desire to get a callback. But before I hand you over, I'd like to offer help. Here in the Community, we have trained support specialist that can answer QuickBooks-related questions.
May I know your concern? I'd appreciate any additional details that you can provide so I can help you out.
However, if you wish to get in touch with the previous agent, you can set them a request for callback. It would be best if you have a case number handy for a more convenient tracing of your previous interaction.
Here's how:
- Go to the Help menu at the upper right.
- Select Contact Us.
- Enter your concern.
- Click Let’s talk.
- Choose Get a callback.
- Type in your contact info.
- Select Confirm my call.
You can check out this article for our most updated contact information: Support hours and types.
If I can help you with anything QuickBooks, please let me know. It would be my pleasure to help. Have a good one!
