Good morning, @mrfranch.
Thank you for posting your question here.
You can get in touch with a live specialist through your QuickBooks Online account.
Here's how:
- Select the Help option in the right-hand corner.
- Choose Contact Us and then enter in the reason for a callback.
- Click on Let's talk.
- Go to Get a callback.
- Type in your contact info and select Confirm my call.
Also, there's chat support as well, and you can refer back to this link for more info: QuickBooks Online Support.
If you have any more questions, I'm always a few clicks away. Have a good rest of your day!